Badoo is all about real people and real connections. Verification helps prevent fake profiles and gives others confidence that they’re chatting with a genuine person. When your photos are verified, other members will see a blue checkmark on your profile.
How do I photo verify?
Show potential matches you’re the real deal by photo verifying. It’ll give them confidence that you’re the same great person IRL as you are in your profile photos.
- To verify your profile, tap on ‘Profile’ in the bottom right corner of the app
- You’ll see a prompt to verify under your profile picture, or you can tap your picture, select ‘Edit’, and scroll to ‘Get verified'
- Take a selfie copying the gesture from the example photo
We’ll then use a mix of automated and human review to make sure your selfie matches the photos in your profile. Within a few minutes, we’ll let you know if your verification is confirmed or if it wasn’t accepted.
Having issues with Photo Verification?
If you're running into issues, here’s how to fix them quickly:
Camera issues:
-
Check your app permissions:
- iPhone: Settings → Badoo → Enable Camera
- Android: Settings → Apps → Badoo → Permissions → Enable Camera
- Update the app and restart your phone
Selfie not clear, or gesture doesn’t match:
- If you’re shown a pose to copy, follow the pose exactly
- Use good lighting
- Avoid hats, sunglasses, or filters
- Make sure your face is clearly visible
Stuck on verification:
- Force-close and reopen the app
- Switch between Wi-Fi and mobile data
- Restart your device and try again
Verification not accepted:
- Retry in clearer lighting
- Make sure you have at least one clear photo of you alone, where your face is fully visible, and nothing is obscuring it
- If you’re still not able to pass, please contact us
Verification not accepted, but you have an active subscription:
- If you’re unable to access your account because you didn’t pass Photo Verification and have used all your attempts, your subscription will still renew if it was purchased directly through the app. Please contact us, and we can cancel it for you
- You can also request a refund anytime by following the steps here
- If you get back into your account, you’ll still have access to your premium features for the rest of your subscription period
- Please note, this does not apply to Apple or Google Play payments. If you subscribed using Apple or Google Play, you’ll need to contact them directly